SuperHi FM

BEGINNERCOURSE

Digital Project Management

Smooth processes and happy human relationships are key to managing effectively. Learn better ways to work with complexity so you can run projects like a pro.

Travis GertzRachel Gertz

Taught by

Travis Gertz and Rachel Gertz

In partnership with Louder Than Ten, our Digital Project Management course takes you on a deep dive into better ways to work with humans and complexity. The aim? For you to run healthier, happier projects in real-time.

Whether you're a freelancer or work full-time, this course will teach you smart project management principles that you can use immediately. While administering a giant boost of confidence, it'll also help you cultivate the soft and hard skills you need for setting and resetting expectations, strengthening relationships, and taking your projects across the finish line without a cold sweat.

What you’ll learn

  • How to set up, run, and close smooth projects
  • How to read, interpret, and prepare for red flags and risks
  • Ways to increase project value and profitability
  • How to champion your team and stakeholders to work better together
  • How to effectively handle change
  • How to scope and estimate your work more accurately

Requirements

A computer (Windows, Mac or Linux) with the latest version of Chrome installed and a broadband internet connection. You’ll also want to set up a Notion account and a TeamGantt account for some exercises. That's all!

Target Audience

Anyone who runs projects (surprise, that's all of you!) or wants to make a career switch and learn how to herd cats, set up better project workflows, and have more effective conversations about the work you manage every day. This course is role and methodology agnostic. It's applicable whether you lead projects or are part of a bigger team: you'll learn to do what works best for your projects whether you're a designer, developer, or wear another hat altogether.

Intro to Digital Project Management

We’ll take a look at what makes digital project management such a unique and critical skill. We’ll also dive into the lifecycle of a digital project, and learn the all-important pillars of project management.

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Working With People

We’ll learn what project management is really all about: working with people. We’ll take a look at how to build alignment and open communication channels with your stakeholders to keep everything on track.

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Project Intake

We'll learn all about how to ensure a project's success before it even starts. This will include identifying red flags and risks during project intake, as well as evaluating whether or not a project is the right fit before you take it on.

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Project Setup

So you've won the project–now what? We'll show you how to set up a project for success by setting the tone and pace with your stakeholders right away. We'll also give some tips on helpful tools and processes you can use to start a project off on the right foot.

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Meetings

Your time is sacred, so why waste it in pointless meetings? We'll show you how to get the best bang for your buck by running efficient and productive meetings. We'll also teach you what type of meetings you should be having in the first place depending on your goals.

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Discovery and Research

One thing required in every project, big or small, is a discovery. We’ll deep dive into how to run an excellent project kickoff, position your research, and gather initial requirements to start giving your project some shape so you can hit the ground running.

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Project Documentation

We'll go over the core documents used in project management and their purposes, including contracts, project plans, communication plans, and more.

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Approaches and Methodologies

Agile, Scrum, and Kanban–oh my! We'll walk you through the most common methodologies in project management, and how to use a hybrid methodology by taking components and principles of each and remixing them to fit your project's needs.

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Scoping

We'll learn how to effectively scope a project, and how to avoid the most common scoping pitfalls. We'll also talk about how four different forms of scope creep can impact your project, and how to navigate them with ease.

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Prioritization

So you've got your project scope–now how do you decide what to work on first? We'll show you how to analyze urgency, impact, and effort to come up with a Minimum Valuable Product (MVP). We'll also give you some prioritizing hacks that you can use on your tasks, projects, and even your life!

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Estimation

We'll learn all about estimation: what it is, and how to avoid pitfalls. We'll also learn different types of estimation, top-down and bottom-up, as well as provide you with some handy tips on how to refine your approach to estimating.

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Scheduling

Learn how to set up a flexible schedule that allows for focus and time blocking. We'll also talk about the cost of delays, and how to avoid scheduling pitfalls that can derail your project.

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Risks + red flags

We'll give an introduction into red flags and risks, and what to do when you spot them in your project. We'll learn about how red flags can impact different parts of your project, and how to reset your project if it's going off the rails.

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Change management

Change is inevitable, so we'll teach you what to do when it happens in your project. We'll show you how to set up a change management system and improve your quality assurance process. We'll also talk through smoothing out project approvals and turnarounds.

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Continuous improvement

Woohoo, your project is complete! Now what? We'll teach you how to set up, run, and launch future phases, as well as how to improve handoffs, retainers, and launches. We'll show you how to close out a project and run an amazing retrospective.

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Putting it all together

In the last lesson of the course, we'll put it all together and talk about the power you have through project management. We'll also talk about how PM will change in the future, and ways to deepen and expand your learning.

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Get access to Digital Project Management

  • Practical, go-at-your-own pace learning, with help from our industry experts and experienced teachers
  • Projects and code that you can alter and include in your own sites and portfolio
  • Resources to get you started and going post-course

Your instructors

Travis Gertz

Travis Gertz

Teacher

Travis is a partner and designer at Louder Than Ten. He went to school to design magazines, ended up making websites, and now he’s on a mission to help the world see how cool and underrated project management actually is.

Rachel Gertz

Rachel Gertz

Teacher

Rachel Gertz is Co-founder and Dig­i­tal PM Train­er at Loud­er Than Ten. She trains appren­tices in dig­i­tal project man­age­ment so they can work full time while learn­ing to keep their com­pa­nies hap­py, healthy, and ready for the future. Rachel works on rais­ing tides that float all boats to ele­vate the tech­nol­o­gy industry.

Course structure

  1. Welcome to Digital Project Management!

    Lesson 01

    Welcome to Digital Project Management!

  2. What is Digital Project Management

    Lesson 02

    What is Digital Project Management

  3. Digital Project Lifecycle

    Lesson 03

    Digital Project Lifecycle

  4. Why is Project Management Important?

    Lesson 04

    Why is Project Management Important?

  5. Why Digital is Different

    Lesson 05

    Why Digital is Different

  6. Skillset versus Role

    Lesson 06

    Skillset versus Role

  7. The Pillars of Project Management

    Lesson 07

    The Pillars of Project Management

  8. Course Projects

    Lesson 08

    Course Projects

  1. Working with People

    Lesson 01

    Working with People

  2. Internal Stakeholders

    Lesson 02

    Internal Stakeholders

  3. External Stakeholders

    Lesson 03

    External Stakeholders

  4. Stakeholder Alignment

    Lesson 04

    Stakeholder Alignment

  5. Alignment Scripts

    Lesson 05

    Alignment Scripts

  6. Empathy

    Lesson 06

    Empathy

  7. Stakeholder Roles

    Lesson 07

    Stakeholder Roles

  8. Communication Styles

    Lesson 08

    Communication Styles

  9. Communication Channels

    Lesson 09

    Communication Channels

  10. Empathy Mapping

    Lesson 10

    Empathy Mapping

  1. Project Intake

    Lesson 01

    Project Intake

  2. Client Fit

    Lesson 02

    Client Fit

  3. Red Flags

    Lesson 03

    Red Flags

  4. Client Matrix

    Lesson 04

    Client Matrix

  5. Project Brief Overview

    Lesson 05

    Project Brief Overview

  6. Tiny Bio goals

    Lesson 06

    Tiny Bio goals

  7. Project Brief Red Flags

    Lesson 07

    Project Brief Red Flags

  8. Brief Review

    Lesson 08

    Brief Review

  9. Evaluating Tiny Bio

    Lesson 09

    Evaluating Tiny Bio

  10. Most Projects Fail

    Lesson 10

    Most Projects Fail

  1. Transitioning

    Lesson 01

    Transitioning

  2. Initial Meetings

    Lesson 02

    Initial Meetings

  3. Other Meetings

    Lesson 03

    Other Meetings

  4. Onboard Stakeholders

    Lesson 04

    Onboard Stakeholders

  5. Project Setup

    Lesson 05

    Project Setup

  6. Choosing Tools

    Lesson 06

    Choosing Tools

  7. Notion Setup

    Lesson 07

    Notion Setup

  8. Process Tool Tips

    Lesson 08

    Process Tool Tips

  1. What is a Meeting?

    Lesson 01

    What is a Meeting?

  2. Types of Meetings

    Lesson 02

    Types of Meetings

  3. Status Meetings

    Lesson 03

    Status Meetings

  4. Info Meetings

    Lesson 04

    Info Meetings

  5. Problem Solving Meetings

    Lesson 05

    Problem Solving Meetings

  6. Decision Making Meetings

    Lesson 06

    Decision Making Meetings

  7. Team Building Meetings

    Lesson 07

    Team Building Meetings

  8. Creative Meetings

    Lesson 08

    Creative Meetings

  9. Meeting Formats

    Lesson 09

    Meeting Formats

  10. Before the Meeting

    Lesson 10

    Before the Meeting

  11. During the Meeting

    Lesson 11

    During the Meeting

  12. After the Meeting

    Lesson 12

    After the Meeting

  13. Tips For Better Meetings

    Lesson 13

    Tips For Better Meetings

  1. What is Discovery?

    Lesson 01

    What is Discovery?

  2. How Long is Discovery?

    Lesson 02

    How Long is Discovery?

  3. Get Paid for Discovery

    Lesson 03

    Get Paid for Discovery

  4. How to Run a Kickoff

    Lesson 04

    How to Run a Kickoff

  5. How to Position Research

    Lesson 05

    How to Position Research

  6. How to Facilitate Research

    Lesson 06

    How to Facilitate Research

  7. Research Hub

    Lesson 07

    Research Hub

  8. Vet Initial Assumptions

    Lesson 08

    Vet Initial Assumptions

  1. Documents in Project Management

    Lesson 01

    Documents in Project Management

  2. Project Briefs

    Lesson 02

    Project Briefs

  3. Contracts

    Lesson 03

    Contracts

  4. Statement of Work

    Lesson 04

    Statement of Work

  5. How to make a Statement of Work

    Lesson 05

    How to make a Statement of Work

  6. Contract Example

    Lesson 06

    Contract Example

  7. Project Plans

    Lesson 07

    Project Plans

  8. Project Plan Formats

    Lesson 08

    Project Plan Formats

  9. Tiny Bio Project Plan

    Lesson 09

    Tiny Bio Project Plan

  10. Requirements

    Lesson 10

    Requirements

  11. Weekly Updates

    Lesson 11

    Weekly Updates

  12. Communication Plan

    Lesson 12

    Communication Plan

  13. Communication Plan In Action

    Lesson 13

    Communication Plan In Action

  1. What is Waterfall?

    Lesson 01

    What is Waterfall?

  2. When to use Waterfall?

    Lesson 02

    When to use Waterfall?

  3. Waterfall Do's and Don'ts

    Lesson 03

    Waterfall Do's and Don'ts

  4. What is Agile?

    Lesson 04

    What is Agile?

  5. When to use Agile?

    Lesson 05

    When to use Agile?

  6. Tiny Bio Agile

    Lesson 06

    Tiny Bio Agile

  7. Scrum Rituals

    Lesson 07

    Scrum Rituals

  8. Scrum Work

    Lesson 08

    Scrum Work

  9. Scrum Roles

    Lesson 09

    Scrum Roles

  10. Scrum Example

    Lesson 10

    Scrum Example

  11. Kanban

    Lesson 11

    Kanban

  12. What is Hybrid?

    Lesson 12

    What is Hybrid?

  13. When to use Hybrid?

    Lesson 13

    When to use Hybrid?

  14. Which Method for Tiny Bio?

    Lesson 14

    Which Method for Tiny Bio?

  1. What is Scope?

    Lesson 01

    What is Scope?

  2. How to Scope Effectively

    Lesson 02

    How to Scope Effectively

  3. Build the Right Thing

    Lesson 03

    Build the Right Thing

  4. What are Requirements?

    Lesson 04

    What are Requirements?

  5. Understanding Requirements

    Lesson 05

    Understanding Requirements

  6. How to Gather Requirements

    Lesson 06

    How to Gather Requirements

  7. Scope Spectrum

    Lesson 07

    Scope Spectrum

  8. Scoping Example

    Lesson 08

    Scoping Example

  9. Documenting Requirements

    Lesson 09

    Documenting Requirements

  10. Requirements Document

    Lesson 10

    Requirements Document

  11. Requirements Document Example

    Lesson 11

    Requirements Document Example

  12. Avoiding Scoping Pitfalls

    Lesson 12

    Avoiding Scoping Pitfalls

  13. What is Scope Creep?

    Lesson 13

    What is Scope Creep?

  14. Why does Scope Creep Happen?

    Lesson 14

    Why does Scope Creep Happen?

  15. Who is Responsible for Scope Creep?

    Lesson 15

    Who is Responsible for Scope Creep?

  16. Four Types of Scope Creep

    Lesson 16

    Four Types of Scope Creep

  17. Business Creep

    Lesson 17

    Business Creep

  18. Effort Creep

    Lesson 18

    Effort Creep

  19. Hope Creep

    Lesson 19

    Hope Creep

  20. Feature Creep

    Lesson 20

    Feature Creep

  21. Navigating Scope Creep

    Lesson 21

    Navigating Scope Creep

  22. The Sound of Scope Creep

    Lesson 22

    The Sound of Scope Creep

  23. Practice Your Scripts

    Lesson 23

    Practice Your Scripts

  1. What is Prioritization?

    Lesson 01

    What is Prioritization?

  2. Analyzing Urgency Impact Effort

    Lesson 02

    Analyzing Urgency Impact Effort

  3. Impact vs Effort

    Lesson 03

    Impact vs Effort

  4. Urgent vs Important

    Lesson 04

    Urgent vs Important

  5. Classify Urgency and Importance

    Lesson 05

    Classify Urgency and Importance

  6. Triage Properities

    Lesson 06

    Triage Properities

  7. Minimum Valuable Product

    Lesson 07

    Minimum Valuable Product

  8. How to Prioritize for an MVP

    Lesson 08

    How to Prioritize for an MVP

  9. Small, Not Half Baked

    Lesson 09

    Small, Not Half Baked

  10. Prune Features

    Lesson 10

    Prune Features

  11. Goals Alignmentt

    Lesson 11

    Goals Alignmentt

  12. Outcomes, Not Features

    Lesson 12

    Outcomes, Not Features

  13. Evaluate Risks

    Lesson 13

    Evaluate Risks

  14. How to Evaluate MVP

    Lesson 14

    How to Evaluate MVP

  15. Prioritization Hacks

    Lesson 15

    Prioritization Hacks

  16. Productivity for Self

    Lesson 16

    Productivity for Self

  17. Prioritize Projects

    Lesson 17

    Prioritize Projects

  1. What is Estimation?

    Lesson 01

    What is Estimation?

  2. When to Estimate

    Lesson 02

    When to Estimate

  3. Who Estimates?

    Lesson 03

    Who Estimates?

  4. Top Down Estimation

    Lesson 04

    Top Down Estimation

  5. Bottom Up Estimation

    Lesson 05

    Bottom Up Estimation

  6. 90th Percent Estimation Example

    Lesson 06

    90th Percent Estimation Example

  7. 90th Percentile

    Lesson 07

    90th Percentile

  8. Double Blind Estimation

    Lesson 08

    Double Blind Estimation

  9. Pointing Poker Estimation

    Lesson 09

    Pointing Poker Estimation

  10. How to Estimate Badly

    Lesson 10

    How to Estimate Badly

  11. Laws and Fallacies

    Lesson 11

    Laws and Fallacies

  12. Tips for Estimating

    Lesson 12

    Tips for Estimating

  13. How Eleven Estimates

    Lesson 13

    How Eleven Estimates

  14. How Internal Teams Estimate Better

    Lesson 14

    How Internal Teams Estimate Better

  1. What is a Schedule?

    Lesson 01

    What is a Schedule?

  2. When Should You Schedule?

    Lesson 02

    When Should You Schedule?

  3. How to Set Up a Schedule?

    Lesson 03

    How to Set Up a Schedule?

  4. Calendars

    Lesson 04

    Calendars

  5. Gantt Charts

    Lesson 05

    Gantt Charts

  6. Milestones

    Lesson 06

    Milestones

  7. Before You Make a Schedule

    Lesson 07

    Before You Make a Schedule

  8. As You Schedule

    Lesson 08

    As You Schedule

  9. Consider Your Audience

    Lesson 09

    Consider Your Audience

  10. Adding Buffer

    Lesson 10

    Adding Buffer

  11. Setting Checkpoints

    Lesson 11

    Setting Checkpoints

  12. Review Your Schedule

    Lesson 12

    Review Your Schedule

  13. How to Adjust Your Schedule

    Lesson 13

    How to Adjust Your Schedule

  14. Set Expectations

    Lesson 14

    Set Expectations

  15. Timeboxing

    Lesson 15

    Timeboxing

  16. Sprint Iteration Schedules

    Lesson 16

    Sprint Iteration Schedules

  17. How Schedules Affect Sustainability

    Lesson 17

    How Schedules Affect Sustainability

  18. Cost of Delay

    Lesson 18

    Cost of Delay

  19. When Projects Drag

    Lesson 19

    When Projects Drag

  20. Team Capacity

    Lesson 20

    Team Capacity

  21. Team Gantt Exercise

    Lesson 21

    Team Gantt Exercise

  22. Team Gantt Demo

    Lesson 22

    Team Gantt Demo

  23. Sprint Iteration

    Lesson 23

    Sprint Iteration

  1. Risks and Red Flags

    Lesson 01

    Risks and Red Flags

  2. Positive vs Negative Risk

    Lesson 02

    Positive vs Negative Risk

  3. What are Risks?

    Lesson 03

    What are Risks?

  4. What are Red Flags?

    Lesson 04

    What are Red Flags?

  5. Risk and Red Flag Categories

    Lesson 05

    Risk and Red Flag Categories

  6. Project Risk is Normal

    Lesson 06

    Project Risk is Normal

  7. How to Identity Red Flags

    Lesson 07

    How to Identity Red Flags

  8. How to Plan for Risk

    Lesson 08

    How to Plan for Risk

  9. Mitigate the Risk

    Lesson 09

    Mitigate the Risk

  10. Mitigate Extreme Risk

    Lesson 10

    Mitigate Extreme Risk

  11. Mitigate Major Risk

    Lesson 11

    Mitigate Major Risk

  12. Mitigate Moderate Risk

    Lesson 12

    Mitigate Moderate Risk

  13. Mitigate Minor Risk

    Lesson 13

    Mitigate Minor Risk

  14. Make a Contingency Plan

    Lesson 14

    Make a Contingency Plan

  15. How to do a Risk Analysis

    Lesson 15

    How to do a Risk Analysis

  16. Risk Log Demo

    Lesson 16

    Risk Log Demo

  17. Refine Your Risk Analysis

    Lesson 17

    Refine Your Risk Analysis

  1. What is Change Management

    Lesson 01

    What is Change Management

  2. Types of Change Control

    Lesson 02

    Types of Change Control

  3. Types of Natural Change to Manage

    Lesson 03

    Types of Natural Change to Manage

  4. How to Setup Change Management System

    Lesson 04

    How to Setup Change Management System

  5. How to Set Expectations

    Lesson 05

    How to Set Expectations

  6. Gather Feedback

    Lesson 06

    Gather Feedback

  7. Triage Requests

    Lesson 07

    Triage Requests

  8. Process Change

    Lesson 08

    Process Change

  9. Refine and Automate

    Lesson 09

    Refine and Automate

  10. QA Testing

    Lesson 10

    QA Testing

  11. Why QA is Important

    Lesson 11

    Why QA is Important

  12. QA Pitfalls to Avoid

    Lesson 12

    QA Pitfalls to Avoid

  13. How to Manage and Respond to Change

    Lesson 13

    How to Manage and Respond to Change

  14. Change Control Scripts

    Lesson 14

    Change Control Scripts

  15. Tips for Dealing with Feedback

    Lesson 15

    Tips for Dealing with Feedback

  16. Tiny Bio Change Management Example

    Lesson 16

    Tiny Bio Change Management Example

  1. What is Continuous Improvement?

    Lesson 01

    What is Continuous Improvement?

  2. How to Incorporate Continuous Improvement

    Lesson 02

    How to Incorporate Continuous Improvement

  3. Future Phases

    Lesson 03

    Future Phases

  4. How Future Work is Typically Handled

    Lesson 04

    How Future Work is Typically Handled

  5. How to Setup Future Phases

    Lesson 05

    How to Setup Future Phases

  6. Handoffs

    Lesson 06

    Handoffs

  7. Intake to Project Setup

    Lesson 07

    Intake to Project Setup

  8. Research to Design

    Lesson 08

    Research to Design

  9. Content to Design

    Lesson 09

    Content to Design

  10. Design to Development

    Lesson 10

    Design to Development

  11. Launch to Project Close

    Lesson 11

    Launch to Project Close

  12. Team to Clients

    Lesson 12

    Team to Clients

  13. Improve Handoffs

    Lesson 13

    Improve Handoffs

  14. How to Offboard Close Project

    Lesson 14

    How to Offboard Close Project

  15. Retrospectives

    Lesson 15

    Retrospectives

  16. Project Close

    Lesson 16

    Project Close

  1. Putting it all Together

    Lesson 01

    Putting it all Together

  2. Your Growth Path

    Lesson 02

    Your Growth Path

  3. How to Grow Your Path

    Lesson 03

    How to Grow Your Path

  4. Your Power in Project Management

    Lesson 04

    Your Power in Project Management

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